Palantir Foundry – Slate 仪表板 – 同步错误

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英文:

Palantir Foundry - Slate Dashboard - Sync error

问题

我有一个在Foundry中开发的Slate仪表板。
直到上周,我们在将数据绘制到已创建的仪表板图表时没有任何问题。

问题:
不幸的是,在过去的5天里,当我们尝试加载Slate仪表板时,我们无法看到数据被绘制出来。

我尝试的方法是:

  1. 尝试检查Postgres同步是否正确更新。 它们都正常。没有问题。
  2. 查询来自Slate "Queries"选项卡的同步。不幸的是,它失败了,状态码为500

Palantir Foundry – Slate 仪表板 – 同步错误

更多信息:
更详细地说,我已经将我在Foundry中创建的数据集与Postgres SQL同步。这是为了在创建Slate仪表板时启用对数据集的SQL查询。这些同步由Palantir负责处理。

有人以前遇到过这个问题吗?

如果是的话,如果您可以指导我解决这个问题,将会非常有帮助。

英文:

I have a Slate Dashboard Developed in Foundry.
Until last week, I had no issues in plotting the data to the dashboard graphs that were created.

The Issue:
Unfortunately, in the past 5 days when we try to load the Slate Dashboard, we are unable to see the data getting plotted.

What I tried to do is:

  1. Try to check if the Postgres syncs are getting updated correctly. They are fine. No issues there.
  2. Query the sync from Slate "Queries" tab. Unfortunately, it failed with a Status Code: 500

Palantir Foundry – Slate 仪表板 – 同步错误

More Info:
More elaborately, I have synced the dataset that I have created in Foundry to Postgres SQL. This is done inorder to enable SQL querying of the dataset while creating Slate Dashboard. These syncs are taken care of by Palantir.

Has someone faced it before?

If yes, it would be really helpful if you can guide me resolving this issue.

答案1

得分: 0

问题确切地是一个“内部权限错误”(或者)你也可以说“握手服务被中断”。

> 这是在Foundry平台端出现的问题。

提了一个工单,Foundry支持团队在2天内解决了这个问题。

编辑:更具体地说,看起来是由于一个用于Slate应用程序的特殊配置文件引起的基础设施问题导致了这个问题。

英文:

The issue was precisely an internal permission error (or) you can also say a handshake service was broken.

> It was an issue at the Foundry Platform's end.

Raised a ticket and the Foundry support team resolved the issue in 2 days.

EDIT: More specifically, looks like it was an infra issue due to a special config file that was used for Slate Application which caused the issue.

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  • 本文由 发表于 2023年7月17日 23:20:48
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