Google Cloud信用卡验证问题 – 临时扣款未显示

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英文:

Google Cloud Credit Card Verification Issue - Temporary Charge Not Showing

问题

我目前正在设置我的Google云平台(GCP)帐户,并在信用卡验证过程中遇到问题。

在输入我的卡片详细信息后,GCP通知我他们将向我的帐户进行一笔小额临时费用以进行验证,我应该确认这笔费用。然而,我的信用卡提供商(Visa)表示他们只能看到来自Google的交易请求,但没有实际费用,因为金额为0.00€。他们提到由于金额为零,他们无法生成或查看任何验证代码。

我已经等了几天了,但情况仍然如此。我还尝试过与Google的支持联系,但由于我目前正在使用GCP的免费版,我没有能够获得所需的帮助。

是否有其他人遇到类似的问题?是否有解决此情况的方法或完成验证过程的其他方式?任何帮助或指导将不胜感激。

谢谢!

英文:

I'm currently setting up my Google Cloud Platform (GCP) account and facing an issue with the credit card verification process.

After entering my card details, GCP informs me that they will make a small, temporary charge to my account for verification, which I'm supposed to confirm. However, my credit card provider (Visa) states that they can only see a transaction request from Google but no actual charge since the amount is 0.00€. They mentioned that due to the zero amount, they can't generate or see any verification code.

I've been waiting for a few days now, but the situation remains the same. I've also tried to get in touch with Google's support, but I haven't been able to get the help I need since I'm currently on the free tier of GCP.

Has anyone else faced a similar issue? Is there a workaround for this situation or some other way to complete the verification process? Any help or guidance would be greatly appreciated.

Thank you!

答案1

得分: 1

在您的情况下,解决此问题的最佳方法是联系GCP的销售支持部门。[1] 如果问题仍然存在,您可以尝试重新进行验证过程,或者检查您的付款方式(信用卡)。希望这能帮助您。

[1]

https://cloud.google.com/contact

英文:

In your case the best way to address this is to contact the sales support for GCP.[1] You may retry the verification process or check your payment method(credit card) if the issue persists. Hope this helps.

[1]

https://cloud.google.com/contact

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  • 本文由 发表于 2023年7月31日 21:05:36
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