CRM Dynamics 和记录访问

huangapple go评论57阅读模式
英文:

CRM Dynamics and record access

问题

在CRM Dynamics中,我有一个名为Team X的业务所有者团队,该团队包含2名成员:

  • 成员A
  • 成员B

如果我将记录分配给Team X,那么记录对两个用户都可见,这是正确的。然而,如果记录分配给了成员A,那么对成员B来说,记录将不再可见,反之亦然。是否有办法使记录在由成员A拥有时仍然对成员B可见,而在由成员B拥有时仍然对成员A可见?

英文:

In CRM Dynamics I have a business owner team called Team X, and the team contains 2 members:

  • Member A
  • Member B

If I assign record to Team X then the record is visible to both user, this is correct. However if the record is assigned to Member A then the record is no longer visible to Member B and vice versa. Is there any way to make the record still visible to Member B if owned by Member A and visible to Member A if owned by Member B?

答案1

得分: 1

你可以创建一个自动化流程,用于处理所有者字段的更新,并共享记录给X团队。

英文:

You can create an automation that will handle the update of owner field and perform sharing of the record with Team X.

答案2

得分: 1

创建一个新的用户角色,并将阅读权限分配给一个业务单元,然后将此角色分配给用户。

英文:

Create a new User Role and make the read permission for a business unit

then assigned this role to the users

答案3

得分: 0

更新 安全角色,将 读取权限分配给业务单元写入/更新权限分配给用户

或在创建时创建工作流程,将所有者设置为 Team X

英文:

*Update the security role for Team X, set the read by BU and write/update by user

*or create workflow on create set owner to Team X

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  • 本文由 发表于 2023年7月27日 22:47:49
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