英文:
Unable to retrieve prices and legal terms when creating Azure OpenAI service
问题
我正在尝试创建一个Azure OpenAI服务，但在最后的第四步（审核+提交）中，我反复遇到一个错误：
无法检索价格和法律条款
我无法创建资源，创建按钮被禁用。
我们的Azure OpenAI服务申请已经被此订阅接受。
我打算在西欧地区创建此服务，使用标准S0定价，并允许所有网络访问。然而，我尝试了所有可用的地区和网络设置（定价没有其他选项），但我遇到了相同的问题。
我已经请求订阅所有者创建此服务，但他们也遇到了同样的错误，因此这不是特权问题。
还尝试了无痕模式和各种浏览器（Edge、Chrome、Brave和Safari）。
服务健康仪表板显示任何位置都没有问题。
英文:
I am trying to create an Azure OpenAI service, but in the final 4th step (Review + submit) I repeatedly encountered an error:
> Unable to retrieve prices and legal terms
I cannot create the resource, the Create button is disabled.
Our application for the Azure OpenAI Service was accepted for this subscription.
I aim to create the service in the West Europe region with Standard S0 pricing and allowing all networks to access it. However, I tried all available regions and network settings (the pricing didn't have other options), but I ran into the same issue.
I asked the subscription owners to create the service, but they got the same error, so it's not a privilege issue.
Also tried in incognito mode and various browsers (Edge, Chrome, Brave and Safari).
The Service Health Dashboard shows there are no issues in any location.
答案1
得分: 0
最终，我成功通过azure-cli而不是门户创建了资源。更多信息在这里。对于AshokPeddakotla-MSFT的他们的建议表示非常感谢。
英文:
Finally, I managed to create the resource via azure-cli instead of the portal. More info here. Much gratitude for AshokPeddakotla-MSFT for their recommendation.
答案2
得分: -2
为了解决这个问题，我建议采取以下步骤：
等待并重试：有时候，问题可能是暂时的。等待一段时间（几个小时或一天），然后尝试再次创建Azure OpenAI服务。Azure服务中断通常会自动解决，过一段时间可能会正常工作。
联系Azure支持：如果问题仍然存在，可以联系Azure支持寻求帮助。您可以通过Azure门户点击“帮助 + 支持”，然后选择“新的支持请求”来进行联系。提供关于您遇到的错误、采取的步骤以及尝试的区域/网络设置的详细信息。Azure支持可以调查问题并提供更具体的解决方案。
检查Azure状态：即使服务健康仪表板显示没有问题，也可以检查Azure状态页面（https://status.azure.com/）以查看与Azure OpenAI服务相关的任何正在进行的事件或已知问题。
考虑不同的定价层：如果您坚持要使用西欧地区，并且无法使用标准S0定价创建服务，可以尝试使用不同的定价层（例如S1）或在不同的地区（例如东美国、西美国等）创建服务。可能在西欧地区的特定定价层上存在暂时性问题。
如果上述步骤都无法解决问题，Azure支持是您解决问题并成功创建Azure OpenAI服务的最佳资源。
英文:
To troubleshoot and resolve this issue, I recommend the following steps:
Wait and Retry: Sometimes, the issue can be temporary. Wait for a while (several hours or a day) and try creating the Azure OpenAI service again. Azure service interruptions are often resolved automatically, and the process may work later.
Contact Azure Support: If the problem persists, reach out to Azure Support for assistance. You can do this through the Azure portal by clicking on "Help + support" and then "New support request." Provide detailed information about the error you encountered, the steps you've taken, and the regions/network settings you tried. Azure Support can investigate the issue and provide a more specific resolution.
Check Azure Status: Even if the Service Health Dashboard shows no issues, check the Azure status page (https://status.azure.com/) to see if there are any ongoing incidents or known problems related to the Azure OpenAI service.
Consider Different Pricing Tiers: If you are set on using the West Europe region and are unable to create the service with the Standard S0 pricing, you can try creating it with a different pricing tier (e.g., S1) or in a different region (e.g., East US, West US, etc.). It's possible that there might be a temporary issue with the specific pricing tier in the West Europe region.
If none of the above steps resolve the issue, Azure Support is your best resource to get to the root cause of the problem and help you create the Azure OpenAI service successfully.
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