英文:
How to display the entire message history in Twilio Flex when an incoming or outgoing sms is sent?
问题
当我发送一条收到或发送的短信请求时，会创建一个新的对话，相应地，消息块为空，但我需要加载来自这个号码的以前的消息。也许可以通过插件来实现？我现在卡住了。
英文:
When I send an incoming or outgoing sms request, a new conversation is created and, accordingly, the message block is empty, but I need previous messages from this number to be loaded there. Maybe it can be done somehow through a plugin?
I'm just stuck right now.
答案1
得分: 0
如果您正在使用Conversations，您可以使用'parked interactions'，这样基本上会将对话“暂停”而不是结束，并在恢复对话时显示其历史记录。
这里有一些相关文档：https://www.twilio.com/docs/flex/developer/conversations/park-an-interaction
还有一个插件可供使用：https://github.com/TwilioLatamEngHub/plugin-conversations-park-an-interaction
英文:
If you're using Conversations, you can use 'parked interactions' so that essentially a conversation is 'paused' rather than ended, and its history is shown when the conversation is resumed.
Here's some docs about it: https://www.twilio.com/docs/flex/developer/conversations/park-an-interaction
There's a plugin you can use to do this: https://github.com/TwilioLatamEngHub/plugin-conversations-park-an-interaction
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