我在我的WordPress网站的表单中遇到了问题。

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英文:

I have a Problem at my Forms in my wordpress website

问题

我有一个WordPress网站,正在使用WPForms来收集我的潜在客户信息,但最近,表单经常无法正常工作。Google ADS正在注册转化,但电子邮件却没有送达。我进行了一些测试,当我尝试提交时,出现以下消息:"表单无法提交。请联系网站管理员。"

我与支持团队进行了交流,但他们无法帮助我。我们检查了SMTP,他们说一切正常。我还检查了我的Google标签,它们也在正常工作。我不知道该怎么办了。

英文:

I have a WordPress website and i'm using WPForms to capture my Leads information, but lately, very often the forms won´t work. Google ADS is registering conversions but the emails are not arriving, I made some testes and the following message show up when I tried to submit "The form was unable to submit. Please contact the site administrator"

I talk to de support but they couldnt help me, We check the SMTP, they said every thing is working, I check my Tags on google, they are also working, I don´t know what to do anymore.

答案1

得分: 0

这可能是由于缓存问题引起的。如果您已安装缓存插件,请尝试禁用它,然后检查是否正常工作。如果没有安装缓存插件,您可能需要将包含表单的网站链接发送给我们以进行进一步检查。

英文:

This might happen due to a cache issue. Try disabling the cache plugin if you have installed and then check if its working. If there is no cache plugin installed then you may want to send us the website link where the form is located to check further.

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  • 本文由 发表于 2023年5月29日 21:23:27
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