英文:
Why is the loader continuously rotating when trying to create a new DocuSign developer account?
问题
我正在为我的公司探索您的工具。我正在尝试创建一个新的DocuSign开发者帐户。在提供所需信息并点击提交后，加载器一直在旋转。您能帮助我解决这个问题吗？
截图
无法创建新的开发者帐户。
英文:
I am exploring your tool for my company. I am trying to create new developer account of DocuSign. After providing required information and when click submit, the loader keeps rotating. Could you please help me why this happing? I sharing a screenshot.
Sceenshot
Could not create a new developer account.
答案1
得分: 1
抱歉，您遇到了这个问题。请尝试在隐身窗口中操作并关闭任何广告拦截器。
此外，您公司内的某人可能正在尝试使用DocuSign的SSO功能：
- 他们声明了您公司的域名（例如，所有以@company.com结尾的电子邮件地址）。
- 他们设置了与IdP（身份提供者服务器）的SSO。
- 他们配置了DocuSign的演示/开发系统，不允许来自声明的公司域名的独立帐户。-- 仅通过IdP允许访问。
结果：您无法在演示/开发系统上创建自己的帐户。在这种情况下，可以像Inbar建议的那样使用非公司个人电子邮件帐户，或者找到配置了DocuSign演示系统的SSO的人并向他们寻求帮助。
英文:
Sorry you're having this problem. Please try in an incognito window and turn off any ad blockers.
Also, someone in your company be experimenting with DocuSign's SSO feature:
- They claimed your company domain (eg all email addresses ending with @company.com)
- They set up SSO with an IdP (identity provider server)
- They configured DocuSign's demo / developer system to not allow independent accounts from the claimed company domain. -- Allowing access only via the IdP.
Result: you're unable to create your own account on the demo/developer system. In this case either use a non-company personal email account as Inbar suggests, or find the person who configured SSO for the DocuSign demo system and ask them for assistance.
答案2
得分: 1
如果 Larry 的建议不起作用，请尝试使用个人电子邮件地址，而不是公司电子邮件地址。如果您公司中已有人拥有开发者帐户，则可能无法在此页面上为同一公司创建新帐户。
英文:
If Larry's suggestion does not work, try to use a personal email address instead of a company email address. If someone in your company already has a developer account, it's possible that you won't be able to create a new one for the same company from this page.
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