DataDog Monitor alert notification to Distribution lists NOT received

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英文:

DataDog Monitor alert notification to Distribution lists NOT received

问题

我已创建了一个DataDog监视器。将警报通知设置为发送到某些分发列表和一些单独的邮件。单独的邮件收到通知,而分发列表中的邮件没有收到通知。如果设置为团队ID,它可以正常工作。这是DataDog的一个bug还是需要与分发列表一起使用的其他格式?

英文:

I have created a DataDog Monitor. Set the alert notification to be sent to some Distribution lists and some separate mails. Separate mails receive the notification, while the mails in distribution list are not receiving the notification. If it is set to teams id it is working. Is this a bug of DataDog or any other format to be used with Distribution lists?

答案1

得分: 1

Most likely the distribution list server is rejecting the email for some reason. I'm guessing all the distro lists are part of the same organization? If you can, speak with the admin of those lists and see if they are blocking certain types of emails, and see if they can add Datadog to the grantlist.

For more information about the errors, you can use the events explorer to search for events with the string Error delivering notification. If you don't see any errors correlating to the missing emails, you can be pretty sure they are being delivered but are being held by the receiving server.

英文:

Most likely the distribution list server is rejecting the email for some reason. I'm guessing all the distro lists are part of the same organization? If you can, speak with the admin of those lists and see if they are blocking certain types of emails, and see if they can add Datadog to the grantlist.

For more information about the errors, you can use the events explorer to search for events with the string Error delivering notification. If you don't see any errors correlating to the missing emails, you can be pretty sure they are being delivered but are being held by the receiving server.

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  • 本文由 发表于 2023年3月31日 15:59:05
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