英文:
How can I create business type payment profile?
问题
我创建了一个新的 Google 开发者帐户,类型为组织,用于我们的公司。
当我支付 25 美元创建帐户时,自动创建了一个新的付款配置文件,类型为个人。
为了能够上传应用程序到商店,我需要进行身份验证,但他们要求我的个人信息,而不是我的公司信息。
我认为这是因为我支付 25 美元创建开发者帐户的付款配置文件是个人类型。
我联系了 Google 付款团队。
但他们说你可以在 Play 控制台上创建新的付款配置文件。
我说我知道这一点,我想知道如何在这个帐户上识别我们的公司。
然后,他们说这不是我们的工作,将这个问题转给了相关团队。
我已经重复了两个星期了。
在创建开发者帐户时,如何创建一个业务类型的付款配置文件?
英文:
I created a new google developer account as a organization type for our company.
When I paid $25 to create account, a new payment profile was automatically created as a individual.
In order for me to upload the app to the store, I need to authenticate myself, but they required for my personal information, not my company's information.
I think it's because my payment profile that I paid $25 to create developer account is a individual type.
I contacted the Google payment team.
But they said you can create a new payment profile on the play console.
I said I knew that, and I wanted to know how to identify our company on this account.
Then, they say it's not our job and they transfer this issue to the team.
I've been repeating this for two weeks.
How can I create a payment profile a business type when I create developer account?
答案1
得分: 1
RCA
最终,通过开发支持的帮助,我终于解决了这个问题。需要解决的关键问题如下:
- 有三个单独的实体必须协同工作:Google Pay、Google Wallet 和 Google Play 控制台。
- 当您注册一个
组织
帐户(Google Play)并支付注册费用(Google Pay)时,将创建一个与Play帐户关联的个人类型的支付配置文件(Google Wallet)。 - 最后,在申请验证时出现了您提到的错误。
解决方案
由于重新关联支付配置文件不是一个选择,唯一要做的就是重新开始;以下是对我有效的步骤:
清除现有帐户
- 关闭支付配置文件。在此处查看说明。
- 通知支持部门您的情况,并确认一旦关闭帐户,您将获得退款。一旦他们确认,关闭Play帐户。
创建一个业务类型的支付配置文件
- 使用您的注册电子邮件地址,前往Google Wallet。
- 滚动到底部,然后单击“开始”。
- 输入您的企业名称和位置。
- 在“业务配置文件”选项卡下,单击“设置您的支付配置文件”。
- 创建新的支付配置文件,然后填写必要的信息。单击保存按钮。
- 刷新页面,您应该看到新创建的组织/企业支付配置文件。
创建一个新的Google Play帐户
- 按照最初的步骤进行操作,输入您的公司详细信息等。
- 创建后,转到左侧导航中的“支付配置文件”。
- 此时,您应该能够将业务类型的支付配置文件链接到您的Play帐户。
- 对不起,这里没有截图,但在我写这篇文章时,我已经完成了链接
祝一切顺利!
英文:
RCA
Finally got this working, with much help from dev-support. The key issue to work around is this:
- There's three separate entities that have to work in concert: Google Pay, Google Wallet and Google Play Console.
- When you sign up for an
Organization
account (Google Play) and pay the registration fee (Google Pay) an Individual-type Payments Profile (Google Wallet) is created and linked to the Play account. - Finally when you apply for verification the error you mentioned occurs.
Solution
Since re-linking the payment profile isn't an option, the only thing to do is start fresh; These are the steps that worked for me:
Clear the existing account
- Close the payments profile. Instructions here.
- Inform support of the situation and confirm that you'll get the refund once you close the account. Once they confirm, close the play account.
Create a Business-type Payments Profile
- Using your registration email address, go to Google Wallet.
- Scroll down to bottom then click "Get Started".
- Enter your Business name and location.
- Under Business Profile tab, click "Set up your payments profile".
- Create new payments profile, then fill out the required information. Click the save button.
- Refresh the page, and you should see the newly created organization/business payments profile.
Create a new Google Play account
- Follow the same steps as you originally did, enter your company details etc
- Once created, navigate to "Payments Profile" in the left nav.
- At this point you should be able to link the Business-type Payment profile to your play-account.
- apologies for the lack of screenshot here but I already finished linking it by the time of writing this
All the best!
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