英文:
Embedded Signing EU Qualified IDnow TSP: Change email address of signer without him having to reidentify?
问题
我们已经为欧洲合格的电子签名（QES）使用了IDnow TSP（docusign_eu_qualified_idnow_tsp）实施了DocuSign REST API。一切都运行正常，但我想知道在嵌入签名的下一个信封上如何精确地重新识别签署者。让我解释一下：
当我们创建一个新的信封时，我们在请求中设置了签署者的name、email、recipientId和clientUserId。当每个值保持不变时，签署者可以在下一个文档上成功重新识别，因此他不必再次创建他的签名，也不必再次经过IDnow的视频识别。
然而，现在我们需要更改一个签署者的电子邮件地址。但是当我们在我们这边更改电子邮件时，签署者在下一个文档上没有重新识别。姓名和clientUserId仍然相同，只有电子邮件发生了变化。所以我认为电子邮件在这里是一个关键因素，与clientUserId一样重要。
有没有办法我们可以更改电子邮件地址，而不需要签署者通过IDnow重新识别？
英文:
So we've implemented the DocuSign REST API for an European Qualified Electronic Signature (QES) using the IDnow TSP (docusign_eu_qualified_idnow_tsp).
Everything works flawlessly, however I am wondering how exactly a signer is re-identified using embedded signing on his next envelope. Let me explain:
When we create a new envelope, we set the name, email, recipientId and clientUserId of the signer within the request. When every value stays the same, the signer is successfully re-identified on the next document, so he doesn't have to create his signature again and doesn't have to go through the video identification of IDnow again.
However, we're now at a point where we would need to change the email address of one of the signers. When we change the email on our side however, the signer isn't re-identified on the next documents. The name and clientUserId are still the same, only the email changed. So I suppose the email is a crucial element here, next to the clientUserId.
Is there any way we can change the e-mail address without the signer having to reidentify through IDnow?
答案1
得分: 1
根据我的理解，在DocuSign中，通常使用姓名+电子邮件组合来确定用户是否被识别为同一用户或不同用户。因此，当您更改电子邮件地址时，即使姓名和clientUserId相同，也会被视为新用户。
英文:
As far as I understand this, in general in DocuSign, the name+email combination is used to determine if a user is identified as the same user or a different user. So, when you change the email address - that is a new user, even if the name and clientUserId are the same.
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